INDEX
HOME, UNIWALLET, PHOODIES, VONIIO DIGITAL STUDIO, CAN’T GET ENOUGH, NETWORK & SECURITY TEAM
RESPONSIBILITIES
- UX Research
- UI Design
- User Testing
PROBLEM STATEMENT
Our research showed that many students at CSUMB have difficulty accessing and finding information about the resources available to them on campus. This can be especially challenging for students who are new to the campus, or for those who are not familiar with the various offices and departments that offer resources.
DESIGN PROCESS
For the Uniwallet app, we started with comprehensive research on student needs and campus resource utilization. This included gathering insights from students and campus administrators to understand the essential features required. Following this, we conducted ideation sessions, developing wireframes that seamlessly integrated campus resource access with traditional wallet functionalities.
UNDERSTAND
User Research
User Interviews
Competitive Analysis
User Interviews
Competitive Analysis
DEFINE
User Personas
Empathy Map
IDEATE
User Flow
Information Architecture
DESIGN
Wireframe
Hi-Fi Designs
Prototype
USER RESEARCH
We conducted user research involving observation studies, interviews, and surveys to gather comprehensive insights for the Uniwallet app. Observation studies involved watching students navigate campus resources and manage their finances to identify pain points and opportunities for improvement. Interviews with students and campus administrators provided in-depth understanding of their needs and preferences.
COMPETITIVE ANALYSIS
While apps like PayPal, Venmo, and Apple Wallet offer digital payment and wallet functionalities, they do not cater specifically to the needs of students on campus. Uniwallet has a unique opportunity to blend financial management with campus resource access, creating a solution tailored for students.
UNIQUE FEATURES
1. DIGITALPAYMENTS
2. BUDGETTRACKING
3. INSTANT TRANSFERS
4. REMINDERS & ALERTS
5. FUND DEPOSITS
QUANTITATIVE RESEARCH
We conducted surveys targeting a wide range of students across our campus. These surveys encompassed questions about current financial management, usage of digital wallet apps, preferences for features in a campus-specific digital wallet, and overall satisfaction with existing solutions.
SCREENERS
How frequently do you use digital wallets?
Can you describe any challenges you faced when accessing campus resources or managing your finances as a student?
What features or functionalities would you find the most beneficial in a digital wallet designed specifically for students?
Have you participated in any user testing or feedback sessions for similar apps in the past?